Privacy Policy

okbk is committed to handling your personal data with transparency and care. The six points below summarise your key privacy protections. The full policy clauses follow with complete detail.

This Privacy Policy ("Policy") explains how okbk ("we", "us", "our") collects, uses, stores, shares and protects personal data relating to individuals ("you", "Player", "User") who access or use the okbk platform at https://okbk.ws, including its website, mobile interface, games, betting services and payment facilities.

By registering an account or otherwise using the okbk platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, you should discontinue use of the platform and contact us to close your account.

This Policy may be updated periodically. When we make material changes, we will notify registered players via platform notification or email before the updated Policy takes effect. The current version is always published at https://okbk.ws/privacy-policy and carries the effective date shown at the top of this page.

okbk collects personal data through three main channels: information you provide directly when registering or interacting with the platform, information generated automatically through your use of the platform, and information received from trusted third-party partners where permitted.

Information You Provide Directly

When you create an account, complete KYC verification or contact support, you may provide:

• Full legal name, date of birth, and government-issued identification document details (National ID, passport or driving licence).
• Bangladeshi mobile phone number, used for account verification, two-factor authentication and service communications.
• Email address, if provided optionally during registration or support interactions.
• Payment method details sufficient to process deposits and withdrawals — including bKash account numbers, Nagad wallet identifiers, Rocket numbers, Upay details and Bangladeshi bank account information. We do not store full card numbers if a card-based method is used.

Information Generated Automatically

When you use the okbk platform, we automatically collect certain technical and behavioural data, including:

• Device identifiers, IP address, browser type and version, operating system and device model, used to secure your session and detect fraudulent access attempts.
• Pages viewed, features accessed, time spent on each section and in-game actions, used to improve platform performance and personalise your experience.
• Session timestamps, login and logout events, and transaction logs covering all deposits, wagers and withdrawals processed on your account.

Information From Third Parties

In limited circumstances okbk may receive information about you from trusted third parties, specifically:

• Identity verification providers used to assist with KYC checks — these partners confirm identity document authenticity and age verification on our behalf.
• Payment processors and mobile financial service providers, who share transaction confirmation data with us to reconcile deposits and withdrawals processed via bKash, Nagad, Rocket and Upay.
• Fraud prevention and anti-money-laundering screening services that share risk signals to help us protect the platform and our players from financial crime.

The table below sets out the primary purposes for which okbk processes your personal data and the corresponding lawful basis for each purpose:

okbk relies on the following legal bases to process your personal data:

• Contract performance — processing necessary to deliver the services you have requested, including account creation, game access and payment processing.
• Legal obligation — processing required to comply with applicable law, including KYC verification, age checks, anti-money-laundering obligations and transaction record-keeping.
• Legitimate interests — processing carried out for purposes that are reasonably necessary for the responsible operation of the platform, including fraud prevention, platform security, responsible gaming enforcement and service improvement, provided those interests are not overridden by your fundamental rights.
• Consent — where required by applicable law (for example, for certain marketing communications or non-essential cookie placement), we will ask for your specific, informed consent before processing and will provide a straightforward mechanism to withdraw that consent at any time.

okbk does not sell, rent or trade your personal data to third-party marketers or data brokers under any circumstances. We share personal data only in the limited situations described below.

Service Providers

okbk works with carefully selected third-party service providers to operate the platform. These providers are permitted to process your data only for the specific purpose of delivering services to okbk on our behalf, under contractual data protection obligations. They include:

• Payment processing partners — bKash, Nagad, Rocket, Upay and our banking partners receive the minimum transaction data necessary to process your deposit or withdrawal.
• Identity verification and KYC providers — receive document images and personal identifiers solely to perform age and identity checks on our behalf.
• Cloud hosting and infrastructure providers — store encrypted platform data in secure data centres. These providers have no independent right to access or use your personal data.
• Responsible gaming and fraud-screening services — receive anonymised risk signals and behavioural patterns to assist with problem gambling detection and financial crime prevention.

Legal and Regulatory Disclosures

okbk may disclose your personal data to law enforcement agencies, financial intelligence units or other competent authorities where required to do so by applicable law, court order or regulatory direction. We will notify you of any such disclosure where legally permitted to do so.

okbk takes particular care with financial data given its sensitivity. The following principles apply specifically to the payment and transaction data processed on your account:

• okbk stores only the minimum financial identifiers necessary to process your transactions — for mobile wallet methods such as bKash, Nagad, Rocket and Upay this means the registered wallet number and transaction reference. We do not store full debit or credit card numbers.
• All financial data in transit between your device, our servers and payment partners is protected by SSL/TLS encryption. At rest, financial records are stored in encrypted form in access-controlled data environments.
• Transaction records are retained for a minimum of five years from the date of the transaction to comply with anti-money-laundering record-keeping requirements. This retention obligation overrides any erasure request submitted during this period.

okbk monitors transaction patterns as part of its responsible gaming and anti-money-laundering obligations. Unusual transaction activity may trigger a manual review of your account by our compliance team. Players will be notified where a review results in any restriction on account activity, except where notification would compromise an ongoing investigation.

okbk uses cookies and similar tracking technologies to operate the platform, maintain your session, improve performance and understand how players use our services. We use the following categories of cookies:

• Essential cookies — strictly necessary for the platform to function. These include session authentication tokens, security cookies that prevent cross-site request forgery, and cookies that remember your language preference. These cannot be disabled without breaking core platform functionality.
• Analytics cookies — used to collect anonymised data about pages visited, session duration and feature usage. This data is aggregated and cannot be used to identify you individually. It helps us identify areas of the platform that need improvement.
• Functional cookies — remember your preferences such as display settings and notification configurations so you do not need to reconfigure them each visit.
• Security cookies — used to detect and prevent fraudulent login attempts, bot activity and session hijacking. These are essential to the platform's security architecture and cannot be disabled.

You may manage non-essential cookie categories through your browser settings. Please note that disabling analytics or functional cookies will not affect your ability to access core platform features including games, deposits and withdrawals.

okbk retains personal data only for as long as is necessary for the purpose for which it was collected, or as required by applicable law. The following retention periods apply:

• Active account data — retained for the duration of your account's active status. This includes your profile information, KYC documents, transaction history and communication records.
• Closed account data — following account closure, okbk retains your personal data for a minimum of five years to meet anti-money-laundering and fraud investigation obligations. After this period, data is securely deleted or anonymised.
• Support and dispute records — records of support interactions and any formal complaints or disputes are retained for five years from the date of resolution, to enable accurate reconstruction of events if a dispute is reopened.

As a registered player on okbk, you hold the following rights in relation to your personal data. To exercise any of these rights, please contact us at [email protected] with your registered mobile number and a description of your request:

• Right of access — you may request a copy of all personal data okbk holds about you. We will respond within 30 days of receiving a valid request.
• Right to rectification — if any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct it without undue delay.
• Right to erasure — you may request deletion of your personal data. We will comply where there is no overriding legal obligation to retain it (such as the five-year anti-money-laundering retention requirement).
• Right to restriction — in certain circumstances (for example while a dispute is pending) you may request that we restrict processing of your data to storage only, without further active use.
• Right to data portability — you may request a machine-readable export of the personal data you provided to us directly (for example registration data and transaction history), in a commonly used format.

okbk will respond to all valid privacy rights requests within 30 days. In complex cases this period may be extended by a further 30 days, in which case we will inform you of the extension and the reason for it before the initial period expires.

okbk applies a multi-layered security architecture to protect your personal data from unauthorised access, loss, alteration or disclosure. Our core security measures include:

• SSL/TLS encryption for all data in transit between players, our platform and third-party service providers, ensuring that personal and financial data cannot be intercepted during transmission.
• Role-based access controls ensuring that okbk staff can only access personal data relevant to their specific job function. All data access events are logged and subject to regular internal audit.
• Two-factor authentication available to all players on login, and mandatory for okbk staff accessing internal systems containing personal data.

Despite these measures, no online platform can guarantee absolute security against all possible threats. If you become aware of any suspicious activity on your okbk account, please notify us immediately at [email protected] so that we can take appropriate protective action without delay.

The okbk platform is strictly for individuals aged 21 and above. okbk does not knowingly collect personal data from anyone under the age of 21. If we become aware that personal data has been collected from a person under 21, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on okbk, please contact us immediately at [email protected]. Parents and guardians in Bangladesh are encouraged to use device-level parental controls to prevent minors from accessing online gambling platforms.

okbk reserves the right to update this Privacy Policy at any time. The updated Policy will be published at https://okbk.ws/privacy-policy with a revised effective date. Where changes are material, registered players will be notified via platform notification or email prior to the changes taking effect where reasonably practicable.

Your continued use of the okbk platform after an updated Privacy Policy is published constitutes your acceptance of the revised terms. If you do not accept the changes, you should contact us to close your account before the revised Policy takes effect.

For all privacy-related enquiries, data subject access requests, erasure requests or complaints, please contact the okbk privacy team at [email protected]. Include your registered mobile number and a clear description of your request. We aim to acknowledge all privacy enquiries within one business day and to resolve them fully within 30 days.